The Punching Bag Factory terms and conditions
1. Delivery of Goods
PBF (Punching Bag Factory) is not responsible for damaged goods or problems caused by the delivery company.
2. Refund
Down/Deposit payment is non refundable
3. Approval
The customer who agrees with the mock-up /sample of the print for approval, makes the order final as specified in the e-mail agreement or contact.
4. Deposit
For overseas customers, a down payment of 50% is required. For all customers who make a deposit via T/T or Bank Transfer please forward the transfer or bank slip for our records.
If we are not supplied with the appropriate slip or receipt then we cannot start your job until we can confirm that the client has made the payment.
5. Shipping and delivery date
Date of Order is officially set after the initial deposit is made and confirmed by the Punching Bag Factory. Orders will be shipped within 5 till 10 days after purchase through DHL express door to door inclusive tracking. Average shipping time is between 3 and 7 days depending on your location.
The date can also be adjusted should the customer not confirm the sample or mock-ups on time. Additionally if the customer makes last-minute changes or adjustments then the Punching Bag factory will not be held liable for any of the delays caused by such changes.
6. Order agreement
Verbal agreements will not be valid, orders need to be confirmed by e-mail or by agreement on paper with a signature from the customer. When orders are confirmed by mail or on paper they can not be canceled anymore.
7. Duties, tax and handling fees
The Punching Bag Factory is not responsible for any foreign taxes and import duties for overseas countries.
8. Liability
We do not take any responsibility, and we are not liable for any damage caused through the use of products or services purchased through this website or the unavailability of the site at any time, be it indirect, special, incidental or consequential damages (including but not limited to damages for loss of business, loss of profits, interruption or the like).
9. Delivery of Goods & Services
Goods are delivered as digital downloads or Mock-up via email immediately following purchase. Should you not receive our email within 24 hours of purchase please first check your spam folder and then contact [email protected], we will endeavor to respond to you as a priority.
With regard to client artwork needs we have a set scale whereby we charge 1500THB for simple redraw and 3000THB for custom design work. Artwork will ONLY be sent as a mock-up to the client, should the client require the actual design files then artwork will be charged at a regular market rate.
As the market rate changes please ask PBF what the rate is if you are not familiar with the cost associated with design. Should the client not request the current rate and Punching Bag Factory sends the artwork then PBF will bill accordingly on the balance invoice.
10. Returns/Claims
All claims/returns shall be made within 7 days of receiving the shipment. As mentioned above PBF is not liable for damages caused by the shipping company. All valid claims will be assessed and either a replacement product or credit will be issued to the customer.
11. Third-party links and merchandise
In order to provide additional related content our website may contain embedded content, hyperlinks and coupons for various third-party advertisers and suppliers.
We are not responsible for the content or products of these, or any, third-parties and consequently offer no warranties of any kind nor accept any liability whatsoever in relation to these sites, content or products. By their very nature third-parties are independent to ourselves and neither is able to make representations or legally binding commitments on behalf of the other.
When redeeming a third-party coupon you may need to pay VAT or sales tax on the supplier’s website. This depends on the location of the supplier and on your own location and will be stated at the time of purchase.
All materials contained on the Website are Copyright of the Punching Bag Factory. All rights reserved. No person is authorized to use, copy or distribute any portion of the website including related graphics.
Design Cuts and other trademarks and/or service marks (including logos and designs) Such marks may not be used under any circumstances without the prior written authorization of PBF.
Additionally PBF reserves the right to put all printed projects online or use the prints for commercial purposes such as flyers, commercial, social media and any other media forms not mentioned or will be invented unless the client asks specifically not to have the work shown on our website.
13. Indemnity
You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms of use.
14. Breaches of these Terms of Use
Without prejudice to our other rights under these terms of use, if you breach these terms of use in any way, we may take such action as we deem appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
15. Assignment
We may transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms of use without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms of use.
16. Sever-ability
If a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
17. Exclusion of third party rights
These terms of use are for the benefit of you and us and are not intended to benefit any third party or be enforceable by any third party. The exercise of our and your rights in relation to these terms of use is not subject to the consent of any third party.
18. Entire agreement
These terms of use, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements in respect of your use of our website.
19. Law and Jurisdiction
Questions or comments regarding these Terms please contact our legal department. Thank you.
Punching Bag Factory
(The Punching Bag Factory is owned and managed by Motta.co.,ltd.)
235 10-11 Walking St.
Pattaya, Bang Lamung District
Chon Buri 20150 Thailand
Tel : +66(0)897-484-714
Email: [email protected]